This is a customer survey sheet that we send out to our clients once we have completed the work. We have typed in Mr Dale's answers for your ease of reading but if you scroll a bit further down the page you will see the original.
Our goal is to have 100% positive feedback, but in a real world that is nigh on impossible, there will always be circumstances beyond ones control.
We will show case the good and the bad, so that you can see we are a genuine company. There are however very few negative comments and you will see that 99% of our clients are more than satisfied.
Specialists in Wooden Flooring As a commitment to our continued pursuit of excellent standards, we ask you please to fill out this very short questionnaire on the service we provided to you our valued customer. a) How was the response to your initial enquiry? Friendly, Helpful b) Were your queries at the on site quote sufficiently answered? Yes-Simon very friendly and informative c) Did you feel that the product range offered was extensive enough? Yes d) Did you find the Whittle Woods Staff courteous, punctual, presentable etc? Yes e) How did you find the quality of workmanship? Excellent f) Are you satisfied with the final product? Very g) Are you satisfied overall? Very h) Would you recommend Whittle Woods to future clients? Yes i) What was the single most important reason for you choosing Whittle Woods? Quality of product j) Did you get quotes from other flooring companies? No We would be grateful for any comments that could be used on our website;- "Both Simon and Russell were very punctual pleasant and courteous. I am very happy with the work and the wood. A thumbs up all round. Would recommend them in a heartbeat." Name: Simon Dale Date:23.9.08 Address: Kilburn - NW2 Post Code: Email address: This information will not be passed on to any other company in accordance with the Data Protection Act. |
Below is a copy of the original testimonial
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To find out more about our complete and comprehensive selection of solid wood call us now. To arrange an appointment or to see examples of our work call London 0207 125 0009, Berkshire 0118 329 0071 or click here and fill out the form to send us a message.
Whittle Woods Ltd., Unit 9, New Mills Industrial Estate, Post Office Road, Inkpen, Berkshire RG17 9PU
Tel: London 020 7125 0009; Berkshire 01635 766 009, 0118 329 0071; Hampshire 0238 007 0014; Wiltshire 01793 940 039 ; Oxfordshire 01865 930 027
Email: floors[at]whittlewoods.co[dot]uk - http://www.whittlewoods.co.uk